EDUCATION

Bachelor Degree in Business Administration, Faculty of Commerce Port Said University, Egypt (2006- 2011)
Certificate of Achievement in Graphic Design, Santa Monica College, Los Angeles, CA (Current- June 2017)
Department Certificate in Web Design, Santa Monica College, Los Angeles, CA (Current- January 2018)
Department Certificate in User Experience Design, Santa Monica College, Los Angeles, CA (Current- January 2018)

WORK EXPERIENCE

Production Assistant (Freelance)

Picture Mill - Los Angeles, CA - July 2014 to December 2014
On set:
-Worked on the Ubisoft commercial Shape-Up for X-Box, assisted in moving equipment and coordinating actors, working directly with producer David Moore and director Michael Chaves.
-Worked on The Platinum Plan (short film), assisted in set-up of lighting, staging props, trucking and rentals, working with writer and director/producer Chris Pickenpaugh.
Off set:
-Assisted the production team with lunch/dinner ordering and pickups, delivery of client holiday gifts, stocking the kitchen, general studio tidiness and printer upkeep.

Customer Service/Sales Representative

Teleperformance – Cairo, Egypt - March 2012 to September 2013 -Collaborated on the Expedia.Ca Project providing full service travel planning for the Canadian market.
-Worked in a fast paced inbound call center booking tickets, hotels, car rentals, activities and vacation packages.
-Processed customers travel arrangements/ changes/ cancellations according to company policies and procedures.
-Focused sales effort on product knowledge, negotiation and closing skills.

Fixer

The Carter Center – Port Said, Egypt - November 2011 to January 2012
-Listened to, understood and recalled spoken statements and accurately reproduced these spoken statements in consecutive translation.
-Assisted in interpretation of witness questions and requests to local state and electoral authorities, political parties, candidates, civil society organization, media and other actors as necessary.
-Translated key documents, data, notices, signage as relevant to the election observation mission.
-Assisted with local guidance, deployment activities, and developing routes.

Graphic Designer

Al-Azhar Advertising Agency- Port Said, Egypt - April 2010 to July 2011
-Met with clients to discuss the business objectives, requirements, and time frame for the project.
-Developed design briefs by gathering information and data through research.
-Presented finalized ideas and concepts to clients.
-Coordinated with printing team to meet deadlines.